Shipping Policy
Key Information:
- Order Cut-Off Time: 12:00 GMT
- Order Processing Time: 1 to 2 days (Monday-Friday)
- Package Transit Time: 4 to 6 days (Monday-Friday)
- Total Delivery Time: 5 to 8 business days
- Free shipping on all orders within the United Kingdom
First, you’ll receive a confirmation email with the full summary of your order. We’ll then begin processing it, which typically takes 1 to 2 days (Monday-Friday). Once your order has been dispatched, you’ll receive a follow-up email with tracking details. Package transit time usually takes 4 to 6 days (Monday-Friday) from the dispatch date with a total estimated delivery time of 5 to 8 business days from your order date.
Shipping Costs and Delivery
We offer free shipping for all orders. We deliver within the United Kingdom.
Delayed Orders
You should receive your order within 5 to 8 business days. If your order hasn’t arrived within this time frame, we kindly ask you to allow an additional 3 days (Monday-Friday) before reaching out. If your order hasn’t arrived by then, please contact us at support@elliot-parker.com, and we’ll investigate the issue.
Dispatch delays can occasionally occur due to peak seasons, holidays, weather, or other circumstances.
Cancellations
If you wish to cancel your order, please email us at support@elliot-parker.com as soon as possible. We will do our best to accommodate your request. However, please note that cancellations are only possible before your order has been processed or shipped.
Damaged or Incorrect Items
Did you receive a damaged or wrong item? We sincerely apologize, but do not worry, we will deal with it. Please refer to our Return and Refund Policy.
Contact information:
Have any questions or concerns? Contact us using any of the methods listed below.
Email: support@elliot-parker.com
Phone Number: +447418378926
Contact Form: Open Contact Form
Customer Service Hours:
Monday to Saturday: 09:00-17:00 GMT