Frequently Asked Questions

Need help or have a question? Our team is ready to assist you. Check out our FAQ page first, it’s a convenient way to find answers to the most common topics like orders, shipping, returns, and more.

How can I contact you?

You can reach out via email at support@elliot-parker.com or by phone at +447418378926. You’re also welcome to use our Contact Form. Our customer service team is available during business hours and will be happy to assist.

Do you charge shipping fee?

No, we offer free shipping on all orders within the United Kingdom.

Can I return my order if I’m not satisfied?

Yes. Items can be returned within 30 days of the delivery date. After this period, we are unable to accept returns.

For more information, check our Return and Refund Policy.

What if my order hasn’t arrived yet?

For more information, check our Shipping Policy.

How do I start a return?

Please email us at support@elliot-parker.com with your order number. We’ll provide you with step-by-step return instructions.

For more information, check our Return and Refund Policy.

How long does delivery take?

Please refer to our Shipping Policy page for the processing, delivery times and further details.

Didn’t find the information you needed in our FAQ? No problem. You can reach us by email at support@elliot-parker.com
or get in touch using the contact details provided.